Our aim is to provide a smooth running, relaxed & efficient hair salon. To do so we need to adopt a series of policies.
We value your time & ours. Please remember when booking an appointment no other client may have that appointment as it is now yours, we have also allocated a qualified paid professional to take care of you for the time you have booked.
Our business is appointment based and any appointment cancelled at late notice causes an inconvenience to other clients and the stylist. We understand your circumstances can change, but we would appreciate 24 hours notice for any cancellation or change of an appointment.
Constant no show appointments will need to pre pay all future appointments.
Clients, who are very late for the booked appointment time, need to be re booked. This has a follow on effect to the next clients who are on time.